GENERAL INSURANCE
Automate, scale, and create highly efficient teams in all service areas to future-proof your business
The expertise we have accrued by servicing 40+ clients allows us to offer you the best partner experience in each of our service areas.
The areas in which RRD GO Creative™ offers strategic services for General Insurance are:
Policy Acquisitions
We facilitate the customer onboarding journey so you can create real one-to-one experiences that build solid business
connections and relationships with your customers. RRD provides Licensing & Contracting Services, document validations,
and E&O identifications to drive both profitability and customer experience for your business.
Underwriting Solutions
We have evolved along with your changing customer requirements and risks, and are agile in adapting to the various
business models and exposure traits. Our CAT modeling and risk assessment teams help you better manage your exposures by
identifying, quantifying and managing risks.
RRD GO Creative™ offers the entire gamut of Underwriting Services - from
rating, quotes/pricing, and binders to drone and satellite image reviews and customer profiling. Our actuarial services
team serves as a critical internal advisor on risk management issues and collaborates effectively with other disciplines
leveraging the advanced analytical skills and deep domain knowledge of its experts. Our Actuarial Services range from
price monitoring, pricing, reserving, regulatory filing, risk management, and solvency II to model validation and
exhibit preparation.
Policy Servicing
We provide quality policy maintenance and servicing to our global insurance clients. We understand your unique needs and
ensure that each of the policyholder’s policy servicing requirements like endorsements, renewals, reinstatements, and
cancellations are met with accuracy within the set timelines. We provide you support at every stage from policy issuance
to claims.
Our team of RRD Insurance experts take complete ownership of the entire backend processing of loss runs,
policy issuance, surplus line filing and taxation, and insurance accounting, offering you the ultimate flexibility to
focus on your core business objectives.
Claims Management
Our claims management division provides end-to-end services across the claims value chain in both personal and
commercial lines. Adjudication, dispute resolution support, site survey support, and call center support are some of the
services through which we create value for our clients. We ensure efficiencies as well as accuracy of transactions,
enabling you to focus on your more strategic tasks.
Customer Outcomes
Accurate CAT modeling that eliminates future setbacks
Risk modeling-driven competitive underwriting in soft markets
Reduced turnaround times in loss runs processing through automation solutions
Enhanced policy servicing resulting in improved Customer experience at intermediary, carrier and end-customer levels
Scalability for carriers and brokers, enabling faster operational set up and business outcomes
M&A support in the form of standardized operations across new agents and brokers, lowering costs, creating high efficiency teams and improved customer experience.
More efficient licensing reconciliation process through end-to end automation resulting in increased compliance.

Expertspeak
“The insurance industry is changing at a rapid pace. RRD’s partnership with Insurance companies brings value through the evolution of this changing landscape. We not only bring efficiencies to legacy ways of working, but through our proven expertise in digital transformation and emerging technologies, we are the trusted partner for insurance companies to be future proof as well.”
- Arun Prasad Varma, VP - Operations and Insurance & Logistics Solutions