LIFE INSURANCE

Service delivery to efficiency, transform into a powerhouse of operational excellence

With over 15+ years of experience in the insurance domain, RRD is your trusted partner in the journey to service delivery and transformation excellence.

The areas in which RRD GO Creative™ offers strategic services are:

Policy Acquisitions
Policy Acquisitions
We identify your changing preferences and work collaboratively with you to improve your customer acquisition processes. Our custom automation solutions and services improve the speed and accuracy of the new business onboarding process and case illustrations on term life, annuities, disability insurance, as well as long-term care products for agents and brokers. Additionally, RRD Life Insurance Agent Support Services provides licensing & contracting services, activation & termination, and agent commissioning.
Underwriting Solutions
Underwriting Solutions
Our APS summary solutions reduce the time needed for underwriting from several weeks to less than a few days while improving the accuracy of quotes. Our underwriting support teams are up-to-date with the latest underwriting guidelines and tools in the market, and can scale to provide all levels of support ranging from quick quotes and rapid underwriting review to email, table rating review, requirements review, financial underwriting, and contract underwriting.
Policy Servicing
Policy Servicing
Our life insurance policy administration teams help improve the efficiency and accuracy of renewals by combining automation with an Expert-in-the-Loop approach. Customer Service through emails support and Chatbots enable carriers to enhance the overall policyholder experience.
Claims Management
Claims Management
Acknowledging the value of efficient claims processing, we offer a broad portfolio of life offerings covering functions such as documentation reviews and medical summarization. We also support peer review for disability and long-term care claims through our custom solutions and services.
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Expertspeak

“Partnering with RRD has allowed Life Insurance Providers to greatly improve and transform their business into powerhouses of efficiency, productivity and profitability over more than 15 years. Our Life Insurance Domain Expertise, coupled with the use of RRD’s SmartWork solution framework, has positively impacted our clients’ Underwriting, Sales & Customer Support, Agent Services and Claims processes. We provide end-to-end Life Insurance services to Carriers and Brokerages, Wholesalers and Retailers alike.”

- Ashwin Reddy, Director - Operations

Client Success Stories & Testimonials

Blogs

AI-Driven Voice Assistant Delivery Solutions for Insurance Underwriters

AI-Driven Voice Assistant Delivery Solutions for Insurance Underwriters

Sankar Subramaniyam - September 14, 2022

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Underwriters Retiring: Bane or Boon?

Underwriters Retiring: Bane or Boon?

Sharon Payyappilly - August 25, 2022

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Encouraging Standardization within the Insurance Stakeholders

Encouraging Standardization within the Insurance Stakeholders

Subin Kumar B S - September 15, 2022

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How to Transform Your Insurance Business with Expert Support

How to Transform Your Insurance Business with Expert Support

Arun Prasad Varma - September 15, 2022

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