OPERATIONS TRANSFORMATION

Integrating tech-led solutions with expert human oversight to maximize productivity and deliver exceptional customer experiences

Are labor-intensive or repetitive tasks increasing operational expenditures? Are your customers fatigued by the long wait times and frequent revisions in output? Is the lack of standardization in your processes creating inconsistent experiences for customers and employees?

Eliminate expensive and time-consuming inefficiencies in your business process and give customers the quality of service they desire. Infuse technology-powered solutions to ensure productivity gains, employee satisfaction, and customer delight.

RRD GO Creative™’s range of productivity-enhancing digital solutions act as a force multiplier for businesses across industries. The solutions simplify collaborations across the enterprise, enable agile operations, and ensure consistently superior customer experiences. The highly flexible and tech-enabled business management solutions, offered through a global delivery network, accommodate virtually any type of support.

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Here are some of the industries we support

RRD Real Estate Accounting Services

RRD Real Estate Accounting Services

Retirement Benefits Administration Services

Retirement Benefits Administration Services

Utilities Services
Utilities Services
Insurance Services

Insurance Services

Shipping and Logistics

Shipping and Logistics

Blogs

AI-ding Transformation: How AI Solutions Can Power Law Firms’ Shift to a Hybrid Future

AI-ding Transformation: How AI Solutions Can Power Law Firms’ Shift to a Hybrid Future

Mike Raposa - September 23, 2021

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Big Law’s Business Challenge – Creating a “Virtual Reality”

Big Law’s Business Challenge – Creating a “Virtual Reality”

Nic Rapacz - July 30, 2021

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Building Trust by Overcommunicating through a Global Pandemic

Building Trust by Overcommunicating through a Global Pandemic

Radhika Chandrashekar - December 14, 2020

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FAQs

How do business productivity solutions help in improving performance?

Business productivity solutions, through process automation, help in improving productivity and running critical business processes efficiently. These solutions simplify how people communicate, share expertise, gain business insight, and find information while amplifying the impact they create on stakeholders. Overall, business productivity solutions increase organization efficiency and enable innovative ways of work.

What are the benefits of automation?

Some of the benefits of automation are measured in terms of cost savings, time, and production efficiency. Apart from these, reduced manual errors and employee workload, better teamwork and morale, optimized skill sets, scalability, compliance and accountability are some of the other benefits.

What is the meaning of expert-in-the-loop?

Machine learning models heavily rely on data that humans have prepared. But the interaction between humans and machines doesn't stop there. The most powerful systems are set up to allow both sides to interact continuously through a mechanism commonly referred to as 'Expert-in-the-loop' or 'Human-in-the-loop.' AI models don't make predictions with 100% confidence as their 'understanding' of data is primarily based on statistics, which lacks the concept of absolute certainty as humans use it in practice.

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