Productivity Solutions

Produce superior business outcomes and improve performance efficiencies with Creative, Admin, and Tech-enabled Services

Is your administrative work model unprimed to meet the rigors of round-the-clock work demands? Are your knowledge workers spending their time on mundane tasks instead of helping your clients achieve their goals? Is working in silos within non-standard operations, and with limited talent and budgets, stunting your business growth and profitability?

You can do more with less and save valuable knowledge worker hours by outsourcing low-value tasks. A revenue generator like a lawyer, investment banker, consultant, or partner at an accounting firm, spends nearly 25% of their workweek on administrative tasks. By getting external support for routine tasks - such as creating/editing/formatting presentations and documents, tracking billing hours, data analysis, or web research for company profiles - you can free up your knowledge workers to focus on the work that directly impacts profitability.

RRD CATCH™ is a technology-led, Human-in-the-Loop service ecosystem that leverages proprietary technology and tools to provide customized, domain-specific, always-on support to senior executives through our global delivery centers. The seamless information flow achieved through AI-based automation tools and real-time dashboards give your business unmatched speed and transparency.

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The CATCH ecosystem

Optishore™, a global delivery network of more than 2000 professionals, leverages:

RRD METRICS to provide an integrated one-view workflow and job tracking system

RRD METRICS
to provide an integrated one-view workflow and job tracking system

RRD DICTATE for automated voice and video transcription using AI in a completely secure environment

RRD DICTATE
for automated voice and video transcription using AI in a completely secure environment

RRD DECKORATE an automation tool to rapidly format PowerPoint presentations

RRD DECKORATE,
an automation tool to rapidly format PowerPoint presentations

RRD COLLAB for communicating real time edits/feedback on creative projects, documents or presentations

RRD COLLAB
for communicating real time edits/feedback on creative projects, documents or presentations

An AI-based cognitive bot solution for immediate generation of Executive Bios, company profiles and financial reports

An AI-based cognitive bot solution for immediate generation of Executive Bios, company profiles and financial reports

Client Success Stories & Testimonials

Blogs

Outsourcing Questions, Answered

Outsourcing Questions, Answered

Al Freeman - September 19, 2023

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External Support Services: A Strategic Ally to Law Firms – Part 1

External Support Services: A Strategic Ally to Law Firms – Part 1

Mike Raposa - July 14, 2020

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Managing the Transition from Bricks to Clicks

Managing the Transition from Bricks to Clicks

Brian Troccoli - February 26, 2021

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External Support Services: A Strategic Ally to Law Firms – Part 2

External Support Services: A Strategic Ally to Law Firms – Part 2

Mike Raposa - July 23, 2020

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FAQs

What is a technology-led transformation model?

A technology-led transformation model for an organization implies a holistic model that considers all workflows and functions, removes legacy systems and silos, uses agile methods and strengthens processes that support interdependencies. Modern business transformation models now keep pace with the fast-evolving needs of customers and employees.

What are the challenges of nonstandard operations?

Many companies have core operations well under control until an accident or risk occurs, which may or may not be directly related to the core operations. Accidents might occur due to the people's presumption that a task/activity has been completed while it isn't. Other significant challenges facing non-standard operations could be quality issues and dissimilar processes with no standardization of procedures or service.

What are managed services?

Managed services are the practice of outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions, primarily for improved operations and reduced operational expenditures.

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