OPERATIONS TRANSFORMATION
Integrating tech-led solutions with expert human oversight to maximize productivity and deliver exceptional customer experiences
Are labor-intensive or repetitive tasks increasing operational expenditures? Are your customers fatigued by the long wait times and frequent revisions in output? Is the lack of standardization in your processes creating inconsistent experiences for customers and employees?
Eliminate expensive and time-consuming inefficiencies in your business process and give customers the quality of service they desire. Infuse technology-powered solutions to ensure productivity gains, employee satisfaction, and customer delight.
RRD GO Creative™’s range of productivity-enhancing digital solutions act as a force multiplier for businesses across industries. The solutions simplify collaborations across the enterprise, enable agile operations, and ensure consistently superior customer experiences. The highly flexible and tech-enabled business management solutions, offered through a global delivery network, accommodate virtually any type of support.
Our Service Offerings
RRD GO CreativeTM Edge
- Integrated ecosystems of AI-infused solutions, micro automation and Experts-in-the-Loop to manage complex business needs
- All-season-partner with a flexible and scalable service model
- Domain expertise to help continuously level up service delivery
- A global delivery network supporting all varieties of requirements
Business Outcomes
Our automated, AI-based solutions address everyday operational challenges so you may focus on generating revenue and growing your business. In addition to time and cost efficiencies, the solutions allow you to scale up and down, depending on market needs.
The simplified, smoother processes improve your team’s employee experience, which, in turn, enables it to deliver consistent quality of service and experience.
Here are some of the industries we support
Real Estate Investment Trust (REIT) Accounting Services
Retirement Benefits Administration Services
Utilities Services
Insurance Services
Shipping and Logistics
Blogs
AI-ding Transformation: How AI Solutions Can Power Law Firms’ Shift to a Hybrid Future
SMike Raposa - September 23, 2021
Big Law’s Business Challenge – Creating a “Virtual Reality”
Nic Rapacz - July 30, 2021
Building Trust by Overcommunicating through a Global Pandemic
Radhika Chandrashekar -December 14, 2020
FAQs
How do business productivity solutions help in improving performance?
Business productivity solutions, through process automation, help in improving productivity and running critical business processes efficiently. These solutions simplify how people communicate, share expertise, gain business insight, and find information while amplifying the impact they create on stakeholders. Overall, business productivity solutions increase organization efficiency and enable innovative ways of work.
What are the benefits of automation?
Some of the benefits of automation are measured in terms of cost savings, time, and production efficiency. Apart from these, reduced manual errors and employee workload, better teamwork and morale, optimized skill sets, scalability, compliance and accountability are some of the other benefits.
What is the meaning of expert-in-the-loop?
Machine learning models heavily rely on data that humans have prepared. But the interaction between humans and machines doesn't stop there. The most powerful systems are set up to allow both sides to interact continuously through a mechanism commonly referred to as 'Expert-in-the-loop' or 'Human-in-the-loop.' AI models don't make predictions with 100% confidence as their 'understanding' of data is primarily based on statistics, which lacks the concept of absolute certainty as humans use it in practice.
